Enterprise search software has become necessary for businesses of all sizes, allowing them to efficiently control and access vital information from their increasingly large data repositories. Informed decision-making, efficient collaboration, and maintaining a competitive edge require the capacity to find relevant information quickly and accurately as companies continue generating and storing massive amounts of data.
Last year, substantial advances in the software for enterprise search occurred through advanced technologies such as AI, ML, and NLP. These updates revolutionized how companies access, analyze, and use data and made it feasible for searches to be intuitive and intelligent.
There are plenty of options for choosing an enterprise search solution. Deciding what will work for you will be an uphill struggle. The article will enumerate the top seven enterprise search software solutions in 2024 and highlight what they are best unsuitable for – features, strengths, etc. Besides, the article will provide an overview of the various enterprise needs. This should run smoothly and be helpful for both small-scale and big corporations when reaching out for the best tool to use in 2024. This is what we refer to as enterprise search software here.
What is Enterprise Search Software?
Enterprise search software, provided as a cloud-based service (SaaS), contributes to the efficient utilization of internal data sources by enterprises of all sizes by searching for relevant information within them. These tools tap into a wide range of corporate databases and harness AI and machine learning technologies to understand the purpose of the question and respond accordingly.
Typically, the most complex enterprise search engines are loaded with the latest technologies to guarantee that users can quickly retrieve information. This advances productivity in the organization and the sharing of information across the entire enterprise.
Best Enterprise Search Software in 2024
Below, we have covered you with the best Enterprise Search Software that will help enhance productivity.
- Glean
Glean is a highly impactful and groundbreaking enterprise search software that leverages contemporary generative AI technology to renovate and modernize the process of information discovery for staff and individuals in an organization. As a result, Glean has integrated search across all applications in the organization and considers contextual factors such as language, user behavior, and intricate connections between data.
Thus, it can deliver personalized and highly targeted search results. This solution is all-embracing in nature, making locating information needed easy. It increases employees’ productivity and contributes to the overall organizational efficiency. Its distinct features include:
Features
- The platform has connectivity with over a hundred business apps through APIs to provide broader search options.
- Generative AI-created summaries instantly compact information, thus saving time and ensuring access to only the latest relevant information.
- The construction of a knowledge graph can personalize the search engine by identifying associations and correlations between people, content, and interactions to provide the most relevant outcome of a search.
- Real-time results indexing solves the problems of access to the most recent information and compliance with data access rules.
- GoSearch
GoSearch, the new AI-powered enterprise search software developed by the creative minds of GoLinks, is tailored specifically for companies to remove the long-standing problem of people spending time hunting for information within the office. With the help of AI and NLP technology, GoSearch allows organizations to leverage the sheer power of their knowledge while promoting efficiency through a single user-friendly interface.
This remarkable solution is significant because it is the first of its kind with a comprehensive feature set designed to enhance enterprise search offerings and meet the growing challenges of business in an era dominated by data.
GoSearch catalyzes information harnessing without boundaries, enabling workers to unearth the most pertinent information resources in the shortest time possible. This enhances decision-making and sustains a collaborative workplace culture.
Features
- Generative AI-powered assistance enables chat options and can build customers’ confidence when performing searches.
- Machine understanding and AI Summarization, the art of valuable and comprehensive search results.
- We use real-time integration data and 100+ immense integration levels, all at once, to cover the shade of workers and their social connectors.
- High enterprise security controls exist, such as SOC 2 Type II certification, GDPR compliance, data encryption with secure channels, and integration with existing SSO solutions.
- Continuously high availability with a 99.9% uptime guarantee guarantees access to valuable information with no interruption.
- Access permission should protect the original access restrictions embedded, keeping the data private and secure.
- Hebbia
Hebbia is an AI and ML-enterprise search tool for the search engine and LLM domain, providing end-to-end automation. The combination of AI technologies, including chat-style search and generative AI, allows businesses and professionals to create valuable insights from data, whether in the public or private domain.
Through Hebbia, users will be able to look for, search, and index documents that are diverse in terms of their content, such as transcripts, presentations, and PDFs, using sources from outside the platforms like company websites, news articles, and finance data. The platform offers the shortest and most straightforward way to search for information by providing exact, reliable, and accurate answers at the same level.
Features:
- AI-Powered Neural Search: Artificial Intelligence (AI) that is keen enough to understand and answer queries posed by users and then delivers precise and relevant information from internal data, public web content, and imported resources.
- Integrations and API Connectors: Collaborates with SharePoint and virtual deal room via internal procedure, allowing users to organize and retrieve company information at their fingertips.
- Table Extraction: Processing unstructured data is especially important for finance professionals, as it allows them to perform financial data analysis quickly.
- Custom Alerts: This feature enables the creation of real-time alerts for particular events, such as updated customer cache or new offers.
- Guru
Guru is another AI-powered enterprise search tool that puts knowledge from the company at the center and assists in smooth collaboration within the teams. Through easy integration with existing workflows and advanced NLP tool use, Guru provides organizations the ability to access and share information, giving them more efficiency and boosting their productivity as well as alignment in the organization.
Features
- Integration with existing sources: Guru integrates data, documents, and conversations from different sources, resulting in a unified search engine that offers immediate answers from within the user’s current workflow and allows them to avoid re-switching to multiple applications.
- AI capabilities: Guru’s NLP search can understand the purpose behind the user’s queries and yield precise and relevant results without the need for exact keyword matching.
- Workflow optimization: Equipped to work in numerous places, Guru is easily connected to collaboration tools like Slack, prompting answers from knowledgeable sources when users ask questions in the chat window.
- Coveo
Coveo is a cloud-based intelligent enterprise search engine designed to use AI recommendations and personalization to make the search experience more relevant to each user.
It employs connectors and APIs to extract results from various formats, helping get the content despite its location through systematic indexing and a uniform search experience. Furthermore, the company is easily integrated into the organization’s tech stack, improving the search experience and making it effortless.
Features:
- Brilliant Snippets: This AI-powered functionality provides the most relevant answer to your query, saving time and simplifying the research process by eliminating the need to go through multiple results pages.
- Personalized Recommendations: Coveo’s AI anticipates users’ needs using their in-session actions and product associations. It recommends precise products and content, even if the user is unsure what they are searching for.
- Integrations Designed for Scale: Coveo integrates with several different platforms, such as Salesforce, SAP, Adobe, and Zendesk, making it possible for users to search across their entire content ecosystem with a single query.
- Algolia
Algolia is an end-to-end AI search and discovery platform where companies are empowered to develop instant and powerful search and discovery systems for web, mobile, and voice applications.
Through Algolia’s state-of-the-art technology and feature package, developers and marketers can provide user-friendly search mechanisms that generate better online interactions, higher conversion rates, and increased business revenues. Algolia’s platform enables consumers to easily find and explore what they want on different sales channels, promoting a satisfactory and customer-specific experience, which leads to returning interest.
Features:
- Customized dashboard where users can fine-tune their search.
- Ability to advertise and promote specific products or brands
- Personalization options for search.
- Testing different search configurations
- Insights and data on the user behavior and the product.
Conclusion
In today’s digital era, enterprise search software is vital for entities to effectively discover and capitalize on their knowledge bases. This article presents cutting-edge AI-driven enterprise search software such as Glean, GoSearch, Hebbia, Guru, Coveo, and Algolia.
These utilities provide more than just traditional keyword-based searches by providing additional functions such as summarization or personalization, which are easily integrated into current processes. These platforms foster productivity growth within organizations through teamwork enhancement and quicker decision-making abilities brought about by improved access to relevant information from different sources across the enterprise using enterprise search systems.