Best Reputation Management Software

Rocket Referrals (ClientCircle)

Rocket Referrals is a customer communication management software designed primarily for insurance agencies. It automates client communication, manages online reviews, and gathers feedback to help businesses improve retention and strengthen customer relationships. The platform integrates easily with management systems, enabling users to efficiently maintain contact with clients through email, reviews, and surveys, all aimed at boosting referrals and enhancing business reputation.

Features

Automated Client Communication
Review Collection
Testimonial Gathering
Integration With Management Systems
Analytics And Reporting
Bulk Email Sending
Net Promoter Score (Nps) Surveys
Customizable Campaigns

Pricing

– Light Plan: $2 per user (one-time fee) – Pro Plan: $10 per user (one-time fee) – Premium Plan: $30 per user (one-time fee)

Doctible

Doctible is a comprehensive patient engagement platform designed to help healthcare practices enhance communication, automate tasks, and improve their online reputation. It features tools for sending review requests, appointment reminders, surveys, and forms via text or email. With seamless integration into practice management systems, Doctible automates patient communication and allows easy management of reviews on platforms like Google, Yelp, and Facebook.

Features

Automated Review Requests
Appointment Reminders
Real-Time Texting
Online Forms
Survey Collection
Reputation Management
Customizable Messaging
Integration With Practice Management Software

Pricing

– Starting from: $249 per month (Flat Rate)

SearchAtlas

SearchAtlas is an all-in-one SEO platform designed to enhance digital marketing efforts by providing robust tools for keyword research, content optimization, competitor analysis, and backlink tracking. With features like keyword gap analysis, long-tail keyword suggestions, and powerful backlink insights, it helps businesses improve their online visibility, optimize content, and monitor SEO performance.

Features

Keyword Research
Content Optimization
Site Auditing
Backlink Analysis
Competitor Research
Campaign Management
Customizable Reports
Visual Analytics
Geo Rankings
And Website Management

Pricing

– Starter Plan: $99 per month (5 site projects, 2 user seats, AI-driven content optimization) – Growth Plan: $199 per month (15 site projects, 3 user seats, site auditor, HARO AI) – Pro Plan: $399 per month (Unlimited projects, 5 user seats, unlimited AI quota)

Broadly

Broadly is a review management and customer engagement platform designed to help local businesses improve their online reputation and connect with customers efficiently. The software streamlines customer communication through features like automated review requests, real-time chat, text messaging, and even payment processing. Broadly also helps businesses enhance customer feedback collection, track reviews, and boost their online presence through integration with major review platforms like Google and Yelp.

Features

Automated Review Requests
Real-Time Chat
Sms Messaging
Payment Processing
Crm Integration
Customizable Branding
Social Media Sharing
And Analytics Reporting

Pricing

– Starting from: $249 per month

Referrizer

Referrizer is a powerful referral marketing and lead generation platform designed to help small businesses enhance their customer loyalty, acquire new leads, and manage email marketing campaigns. The software automates referral programs, email campaigns, and customer feedback collection, while also offering features like loyalty programs and partnerships with local businesses. It integrates with various CRM systems and offers automation tools to streamline marketing processes.

Features

Crm Integration
Email Marketing
Loyalty Programs
Referral Programs
Website Lead Capture
Automated Campaigns
And Two-Way Texting

Pricing

– Free Plan: $0 (basic features like CRM, email marketing, and referral programs) – Basic Plan: $299 per month – Premium Plan: $399 per month

Feed It Back

Feed It Back is a customer feedback and insights platform designed specifically for the hospitality industry. It provides businesses with tools to capture real-time guest feedback, conduct surveys, and monitor reviews from multiple platforms. This helps companies make data-driven decisions to improve guest satisfaction, employee performance, and overall business strategy. The platform integrates with EPOS systems, offering detailed reports and insights that enhance operational efficiency.

Features

Epos Integration
Real-Time Feedback
Review Monitoring
Customizable Surveys
Data Reporting
Insights On Guest Satisfaction
And Performance Tracking

Pricing

Pricing is not fully disclosed, but it includes a free trial and paid versions depending on the scope of features.

Superchat

Superchat is a multi-channel customer communication platform designed to streamline messaging by centralizing conversations from various platforms like WhatsApp, email, and social media. It simplifies customer service management, offering features like a unified inbox, review management, and automation options. Superchat is ideal for businesses looking to enhance their customer engagement across multiple channels.

Features

Unified Inbox
Whatsapp Newsletter
Review Management
Team Chat
Customer Support
And Automation Capabilities

Pricing

– Basic Plan: €79 per month (includes unified inbox, WhatsApp newsletter, review management, and team chat) – Professional Plan: €129 per month (includes advanced features like automations)

rater8

rater8 is a reputation management software designed to enhance medical practices’ online presence by streamlining patient feedback collection and reviews. It helps healthcare providers increase positive reviews on platforms like Google while improving internal practices based on patient feedback. The tool is user-friendly and integrates with various social media platforms, ensuring that practices can maintain and build a positive reputation efficiently.

Features

Customer Experience Management
Review Sharing
Sentiment Analysis
Social Media Integration
Negative Feedback Management
Reporting/Analytics
Review Request
Seo Management
Customizable Templates

Pricing

– Essentials Plan: $79 per doctor, per month – Professional Plan: $99 per doctor, per month