Best Incident Management Software

Xenia

Xenia is a comprehensive facility management software that simplifies the process of managing tasks, inspections, and maintenance in industries like hospitality, healthcare, and property management. It integrates task management, preventive maintenance, and real-time reporting to ensure efficient operations. The platform is designed to be user-friendly, with features like customizable forms and templates, real-time notifications, and mobile access, making it adaptable for businesses of all sizes.

Features

Task Scheduling
Preventive Maintenance
Work Order Management
Asset Tracking
Real-Time Notifications
Inspection Management
Mobile Access
Customizable Templates
Reporting And Analytics
Audit Trails
Equipment Management
Document Management
Incident Tracking
Multi-Location Support
Subcontractor Management
And Real-Time Data Updates

Pricing

Free plan available, Paid plans starting from $0/month (flat rate)

Site24x7

Site24x7 is a comprehensive cloud-based monitoring platform designed for IT operations and DevOps teams. It monitors the performance of websites, servers, networks, and applications from both cloud and on-premise environments. With real-time notifications and performance analysis, Site24x7 helps organizations ensure uptime and quickly address potential issues. It supports a wide range of integrations, allowing teams to automate incident response and stay ahead of potential failures.

Features

Real-Time Notifications
Server Monitoring
Network Analysis
Application-Level Analysis
Incident Management
Api Integrations
Remote Monitoring
Performance Metrics
Root Cause Analysis
Mobile Alerts
Multi-Cloud Management
Resource Management
Predictive Analytics
Backup And Recovery
Secure Data Storage
Log Analysis
And Bandwidth Monitoring

Pricing

Starts from $9/month (flat rate)

SafetyQube

SafetyQube is a safety management software that provides users with tools for compliance, risk management, incident reporting, and safety audits. The platform is designed to help businesses streamline their safety processes by offering a single interface to manage documentation, inspections, training, and incident reports, ensuring a safer work environment.

Features

Incident Reporting
Risk Assessments
Real-Time Notifications
Audit Trails
Compliance Management
Safety Checklists
Inspection Management
Mobile Access
Document Management
Safety Training Records
Customizable Workflows
And Incident Investigation Tools

Pricing

Not provided by the vendor

Safesite

Safesite is a cloud-based safety management software that helps businesses manage safety compliance and mitigate risks through real-time reporting and inspections. Designed primarily for the construction and industrial sectors, Safesite allows teams to conduct digital inspections, report incidents, track hazards, and ensure OSHA compliance. The platform’s mobile-first approach allows users to log safety reports, capture incidents, and manage safety programs directly from their devices.

Features

Incident Reporting
Hazard Management
Mobile Access
Osha Recordkeeping
Real-Time Reporting
Customizable Forms
Risk Management
Asset Tracking
Audit Planning
Predictive Analytics
Task Scheduling
Subcontractor Management
Workflow Automation
Reminders
Data Visualization
Equipment Tracking
Compliance Management
And Multi-Language Support

Pricing

Free version available, Paid plan: $20/user/month (basic)

Asset Infinity

Asset Infinity is a robust asset management software designed to help organizations track and manage their assets throughout their lifecycle. It provides solutions for tracking assets, scheduling preventive maintenance, and managing inventory, making it ideal for industries like real estate, education, and hospitality. The platform includes features like asset auditing, barcode scanning, and customizable workflows, allowing users to streamline asset-related processes, reduce losses, and ensure compliance.

Features

Asset Tracking
Inventory Control
Preventive Maintenance
Barcode Scanning
Asset Auditing
Purchase Order Management
Customizable Reports
It Asset Management
Real-Time Reporting
Scheduling
Third-Party Integrations
Alerts/Notifications
Audit Management
Compliance Tracking
Api Support
Multi-Location Management
And Mobile Access

Pricing

Starts from $49/month (per feature), Free trial available, Free version available

Dashpivot

Dashpivot is a cloud-based project management and field data management software designed to digitize workflows for construction and industrial projects. It allows teams to create, manage, and automate site documentation, safety reports, and daily diaries through customizable templates. With features like real-time updates, mobile access, and instant PDF exporting, Dashpivot helps streamline field operations, improve efficiency, and enhance collaboration across office and on-site teams.

Features

Mobile Access
Customizable Templates
Real-Time Updates
Daily Diary Management
Workflow Automation
Pdf And Csv Exporting
Audit Trails
Photo And File Attachments
Digital Sign-Offs
Reporting And Analytics
Team Collaboration
And Api Integrations For Third-Party Tools

Pricing

Standard Plan: $32 per user/month, Pro Plan: $54 per user/month, Free trial and free version available

i-Vertix

i-Vertix is a modular, enterprise-level solution that simplifies the management of IT infrastructure through real-time monitoring and management. It provides comprehensive tools for network monitoring, asset tracking, and incident management, offering features such as real-time analytics, automated scheduling, and customizable dashboards. Designed to support IT operations across various industries, it enhances network visibility, supports compliance, and helps organizations optimize their IT assets’ performance and uptime.

Features

Real-Time Monitoring
Asset Lifecycle Management
Audit Management
Bandwidth Monitoring
Customizable Dashboards
Remote Monitoring And Management
Log Management
Incident Reporting
Automated Backups
Inventory Management
Task Scheduling
Role-Based Permissions
Predictive Analytics
Real-Time Reporting
And Third-Party Integrations

Pricing

Pricing not provided by the vendor, Free trial available

SIGNL4

SIGNL4 is a mobile alerting solution designed for teams that need instant notifications about critical events. It integrates with various IT and monitoring systems, providing real-time notifications and automated escalation processes. The app enhances team collaboration with features like shift management, alert prioritization, and mobile incident tracking, ensuring faster response times to critical situations.

Features

Real-Time Alerts
Team Management
Shift Scheduling
Alert Prioritization
Mobile Notifications
Api Integrations
Customizable Workflows
Automated Escalations
Reporting And Analytics
Third-Party Integrations
And Status Tracking

Pricing

Pricing information not provided by the vendor, Free trial available

Tandem Software

Tandem Software is a comprehensive platform designed to help businesses manage risk, compliance, and information security. It offers modules for vendor management, incident management, business continuity, and more. The software is particularly popular in the banking and financial services sectors, simplifying processes like audits, regulatory compliance, and risk assessments. Tandem ensures data consistency across its modules and is frequently updated to align with regulatory changes.

Features

Risk Assessments
Business Continuity Planning
Vendor Management
Customizable Reports
Audit Tracking
Real-Time Incident Reporting
Compliance Tracking
Policy Management
Task Management
Dashboard Visualizations
Alerts And Escalation
Role-Based Permissions
Iso/Sox Compliance
Mobile Access
Content Management
Internal Controls Management
And Workflow Automation

Pricing

Not provided by the vendor, Free trial unavailable

Better Uptime

Better Uptime is an incident management and monitoring platform designed to ensure high availability for websites and services. It integrates uptime monitoring, incident alerting, and status pages in one solution, helping teams respond quickly to outages. With its robust alerting system via SMS, phone calls, and Slack, Better Uptime guarantees timely notifications and provides status pages to keep stakeholders informed during downtimes.

Features

Real-Time Monitoring
Customizable Alert Notifications
Multi-Channel Alerting (Sms
Phone
Email)
Status Page Creation
Uptime Tracking
Server Monitoring
Incident Management
Detailed Reporting
Team Scheduling
Heartbeat Monitoring
Seamless Integration With Major Platforms
Customizable Dashboards
Response Time Tracking
And Incident Audit Logs

Pricing

Free version available, Freelancer: $30/month, Small Team: $80/month, Business: $150/month/team