Best Call Tracking Software

NICE CXone

NICE CXone is a cloud-based platform offering omnichannel routing and call tracking solutions. It helps businesses manage inbound and outbound calls, optimize workforce management, and gain real-time insights into customer interactions.

Features

Call Tracking
Call Routing
Workforce Management
Real-Time Analytics
Digital Experience Management

Pricing

Contact vendor

CallTrackingMetrics

CallTrackingMetrics is a comprehensive call tracking solution that allows businesses to monitor and attribute phone leads while enhancing marketing performance. With real-time tracking of inbound calls, it provides insights to help businesses optimize their marketing strategies and improve conversions.

Features

Call Monitoring
Call Routing
Conversion Tracking
Caller Id
Voicemail
Crm Integration

Pricing

$79/month

CallRail

CallRail is a robust call tracking tool that helps businesses track the performance of phone calls generated through marketing campaigns. It allows businesses to analyze campaign success and optimize marketing spending based on real-time call data.

Features

Call Tagging
Call Recording
Conversion Tracking
Multi-Channel Communication
Customizable Reports

Pricing

$50/month

JustCall

JustCall is a versatile call tracking platform designed for sales and support teams. It integrates with CRM systems and offers tracking, call analytics, and workflow automation to streamline team operations and improve customer service.

Features

Call Tracking
Call Recording
Sms Marketing
Api Integration
Conversion Tracking

Pricing

$29/month

RingEX

RingEX offers a cloud-based phone system that includes call tracking, monitoring, and routing features. It helps businesses streamline their call center operations and improve customer service with real-time call insights and seamless CRM integrations.

Features

Call Monitoring
Call Recording
Call Routing
Customizable Workflows
Crm Integration

Pricing

Contact vendor

Retreaver

Retreaver is a dynamic call tracking software that provides advanced call routing, keyword tracking, and detailed analytics. Its seamless integration with CRM systems makes it ideal for businesses focused on performance marketing and lead generation.

Features

Call Routing
Call Recording
Keyword Tracking
Campaign Management
Conversion Tracking

Pricing

$25/month

CallScaler

CallScaler helps businesses track inbound calls and monitor marketing campaigns. It offers features like customizable call flows, call whisper messages, and automated reporting, making it ideal for lead generation businesses.

Features

Call Tracking
Call Whispering
Customizable Call Flows
Automated Reports
Client Portals

Pricing

$47/month

Dialpad

Dialpad provides a cloud-based phone system with integrated call tracking features. It helps businesses monitor call performance, track customer interactions, and generate actionable insights with its intuitive interface and advanced reporting tools.

Features

Call Tracking
Call Recording
Real-Time Analytics
Ivr
Keyword Tracking

Pricing

$27/month

EngageBay CRM

EngageBay is an all-in-one CRM platform that includes call tracking tools. It helps businesses manage customer interactions, track inbound calls, and automate workflows for improved marketing and sales operations.

Features

Call Monitoring
Call Tracking
Call Routing
Crm Integration
Call Reporting

Pricing

Contact vendor

Twilio

Twilio is a cloud-based communications platform that allows businesses to create customized call tracking workflows using APIs. It supports advanced features such as real-time call tracking, call recording, and IVR capabilities.

Features

Call Tracking
Call Recording
Real-Time Analytics
Api Integration
Ivr

Pricing

$0.0079 per minute